Integrated Merchant Alliance: FS Vendors’ Vendor of the Week

What is your company name?

Integrated Merchant Alliance (IMA)

Please give a short bio of your company

We are a provider of merchant services (credit card processing). We also offer gift cards, check guarantee/conversion, atm machines, pos software, cash advances, online payment solutions, mobile payment solutions and recurring billing solutions.

What is your targeted market?

Any business, large or small!

Who is your competition, and what do you do better?

There are many competitors, what is different about IMA is our philosophy on fair business practices.
We have earned an A+ rating with the Better Business Bureau
We do not have Termination Fees.
We do not require Monthly Minimums.
We do not have Hidden Fees.
We do not mark up Credit Card Equipment Prices (you pay what we pay).
We provide true personalized service. Our SouthEast headquarters is in Charleston, SC.
We have extremely low pricing; we are interested in a long-term relationship and as such, we will give you excellent service and price you to keep you.

How many current customers do you have and what is your estimated yearly growth?

We have thousands of customers and we grow about 15% annually.

What types of products and/or services do you offer?

We also offer, gift cards, check guarantee/conversion, atm machines, pos software, cash advances, online payment solutions, mobile payment solutions and recurring billing solutions.
We offer free cost comparisons with honest evaluations!

How do you see your company in the next 2-5 years?

Our projected growth will be to double our merchant base over the next 5 years!

How many employees and/or freelance contractors do you currently have?

15 (Southeast office)

How much does your company embrace risk?

We have a risk management department which analyzes each business’s risk and its potential impact on our portfolio.

We have several different venues through which we can process customers based off each business’s individual risk/risk assumption, thus we can work with almost any business in any industry.

What has been the biggest challenge you have had to overcome as a company?

The merchant services industry has a very bad reputation, there is unfortunately a tremendous amount of fraud and deception.
We have worked tirelessly to build a reputation as a company who will not compromise the business owner in any way shape or form.

Our reputation is one of honesty and excellent service.

What else is interesting about your story?

Our business practices are not the norm for this industry.
Excellent pricing with excellent service!
We also believe that an educated merchant is a long-term merchant; with that in mind, we want our customers to understand not only how they are being billed but also why they are being billed, and how they can lower their costs in-house.
We believe that we are truly the best choice for any business accepting credit cards today.

Do you have a blog, Facebook page, Twitter account, etc.?

Website: www.imainfo.com